In June the summer baseball team I coach entered a tournament north of Bellingham. I booked reservations at a Holiday Inn Express (HIE) in Bellingham. The tournament was cancelled and with a week to go I called HIE to cancel my reservations.
This is where the trouble started. They informed me that I did not have reservations, I had prepaid for a room. There was to be no refund!
I guess I did not read the fine print. I had not made a reservation, I had taken advantage of a super-super low rate and had prepaid to save this super-super low rate.
Someone needs to explain to me how $100 a night in fricking Bellingham WA is a super-super low rate!
I argued, I asked to speak to someone else, I argued, I asked to speak to someone else. I argued. Finally HIE made a concession. I could stay ANY night at their fine hotel for my prepaid $100.
I had to break it to them, driving up to Bellingham and spending the night at a Holiday Inn Express was not considered to be a giant treat for me. I countered with if the deal extended to ANY Holiday Inn Express ANYWHERE ANYTIME I might consider this a reasonable offer.
No deal.
What they did not realize, what they could not know, was that I had the ultra protection of my very own personal banker, like I was a Republican or something. I called my personal banker who put the credit card people on the phone and viola', I had a provisional credit for this charge.
Done deal.
Then I got my statement. Quite confusing. There was my provisional credit, then low and behold there was HIE's credit (wow, now I am ahead on the deal!). Then I saw the reverse of the provisional credit (darn now I am just even) but then I saw it - TWO more charges for the same damn room! Now I am down TWO times the charge! Who do they think they are messing with?
I guess there must be a lot of people who do not review their visa bills.
I called my banker, she put the credit card people(cc) on the line again. After explaining the deal the cc person put me on hold and came back with an ingeniously sneaky plan. She said this is typical of some of the people she deals with. They give the credit and then take it back. We again put a hold on these two charges and then implemented her brilliant plan - we cancelled my card. Of course she is sending me a new one with a new number and that should take a week or so.
The good news is now I am without a visa. Last night at dinner at Tutta Bella's not only was it free pizza night (!!!! I guess they were just voted best independent pizza in America!!!) but when the bill came I had to say "sorry Peggy, my visa has been cancelled and I won't have a new one for a week or so" .
Ain't life great!